Messaging Privacy Policy
Effective Date: August 18, 2026
APFC Holdings LLC dba A Homemade Plan (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how A Homemade Plan collects and uses information when you communicate with us or opt in to receive SMS messages.
Information We Collect
When you provide information to us or opt in to receive SMS messages, we may collect your phone number, email address, basic contact information, SMS consent preferences, and messaging history.
How We Collect Your Information
We may collect your information directly from you when you complete a form, schedule a consultation, contact us, or otherwise request information about our services.
SMS messaging is optional. Where SMS consent is offered, users may separately choose to receive:
Non-marketing messages, such as communications regarding home care inquiries, scheduling, reminders, and service updates; and/or
Marketing messages, such as special offers, promotions, discounts, and service updates.
Each form of SMS consent is optional and is not required to receive services. Users receive only the categories of SMS messages for which they have provided consent.
How We Use Your Information
We use your information to respond to inquiries, communicate about requested home care services, provide scheduling reminders and service-related updates, send marketing messages when separately authorized, operate our business, and maintain records of communications and consent preferences.
You can opt out of SMS messages at any time by replying STOP. For assistance, reply HELP or contact us directly. Message frequency varies based on your interaction with our team and the categories of messages you elect to receive. Message and data rates may apply.
To Whom We Disclose Your Information
We may disclose information to service providers and subcontractors that assist us in operating our business and providing services, or when disclosure is required by law, necessary to protect our rights, or associated with a legitimate business transaction.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We do not sell your mobile phone number or SMS consent information.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to support website functionality, remember user preferences, understand website usage, and improve the user experience. You may control or disable cookies through your browser settings. Cookies and tracking technologies are not used to share SMS opt-in data or consent with third parties or affiliates for marketing or promotional purposes.
Protection of Information
We take reasonable steps to protect your information against unauthorized use or disclosure.
Updates
We may periodically update this Privacy Policy. If we make material changes, we will update the effective date and provide notice on this website as appropriate.
How to Contact Us
You can reply HELP for SMS assistance or contact A Homemade Plan at 443-837-7768 or Office.Manager@AHomemadePlan.com.
Telephone and Electronic Communications
Effective Date: March 20, 2025
To support quality assurance, staff training, safety, and accurate documentation of services, telephone communications with our office or staff, including both incoming and outgoing calls, may be monitored or recorded. By communicating with our office or providing a telephone number to our staff, you acknowledge and consent to the recording of such communications.
If you provide contact information for another individual (such as a family member, representative, or emergency contact), you represent that you have their permission to share that information and agree to inform them that communications from our office may be recorded. Please see our privacy policy on our website for more information.