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Privacy Policy

Messaging Privacy Policy 

Effective Date: March 20, 2025

AFPC Holdings LLC dba A Homemade Plan (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how A Homemade Plan collects and uses information about you when you opt-in to receive SMS messages from us.  

Information We Collect

When you opt-in to receive SMS messages, we collect: 

  • Your phone number 
  • Consent to send SMS messages 
  • Your email address  
  • Your basic contact information  
  • Your messaging history  

How We Collect Your Information 

We may collect your information directly from you when you complete a form, schedule a consultation, contact us, or otherwise request information about our services.

SMS messaging is optional. Users may choose to receive SMS messages regarding their inquiry by affirmatively selecting to receive text message updates when presented with that option. Selecting to receive SMS updates constitutes consent to receive SMS messages from A Homemade Plan. Consent to receive SMS messages is not required to receive services.

SMS messages are sent only to individuals who have provided consent and are not sent to purchased or third-party contact lists.

How We Use Your Information 

We use your information to: 

  • Send you the SMS messages you’ve opted in to receive 
  • Provide responses to your inquiries, service-related updates, and communication regarding the home care services you have requested
  • To operate our business  

You can opt out of receiving SMS messages at any time by replying STOP. For assistance, reply HELP or contact us directly.

Message frequency varies based on your interaction with our team. Message and data rates may apply.

To Whom We Disclose Your Information 

We may disclose your information to our affiliated companies; to third party service providers, business advisors, or consultants who provide services to us; in connection with a merger, acquisition, reorganization, restructuring, financing transaction or sale of assets; as required by law or administrative order; to assert claims or rights or to defend against claims.

We do not share your personal information, phone number, or SMS consent opt-in data with third parties or affiliates for marketing or promotional purposes. 

Protection of Information 

We take steps to protect your information against unauthorized use or disclosure.  

Updates 

We may periodically update this privacy policy. If we make material changes that have a substantive and adverse impact on your privacy, we will provide notice on this website prior to the change becoming effective. We encourage you to periodically review this page for the latest information about our privacy practices. 

How to Contact Us  

You can reply HELP for assistance or contact us at 443-837-7768 or Office.Manager@AHomemadePlan.com.

Telephone and Electronic Communications

Effective Date: March 20, 2025

To support quality assurance, staff training, safety, and accurate documentation of services, telephone communications with our office or staff, including both incoming and outgoing calls, may be monitored or recorded. By communicating with our office or providing a telephone number to our staff, you acknowledge and consent to the recording of such communications.

If you provide contact information for another individual (such as a family member, representative, or emergency contact), you represent that you have their permission to share that information and agree to inform them that communications from our office may be recorded. Please see our privacy policy on our website for more information.